10 December, 2023

100% Guarantee Salesforce Nonprofit-Cloud-Consultant Questions Online

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Total 270 questions Full Exam Access

Question 1

- (Exam Topic 1)
Which resource should the consultant recommend to a non-profit organization to suggest new features in NPSP?

Power of Us Hub

Salesforce Help

Salesforce AppExchange

Trailblazer Community

Question 2

- (Exam Topic 2)
A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.
Which two solutions should the consultant recommend to meet this requirement? Choose 2 answers

NPSP Opportunities with GAU Allocation

Web-to-lead form

Experience Cloud

Outbound Funds Module

Question 3

- (Exam Topic 1)
A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?

Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.

Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.

Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.

Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.

Question 4

- (Exam Topic 1)
A local charity receives its income from recurring payments, The Recurring Donation object is used and contains a unique and manually entered reference number. This reference number should not be modified after creation. The finance department has requested that all child Opportunities also contain this unique reference number to make it easier to reconcile payments. How can the consultant achieve this?

Create a custom text field on the Opportunity object and use NPSP Recurring Donation Custom Field Mappings

Create a text formula field on the Opportunity object and use Process Builder to update all child Opportunities

Create a custom field on the Opportunity object and deploy a trigger to update all child Opportunity records.

Create a custom text field on the Recurring Donation object and use NPSP Recurring Donation Custom Field Mappings

Question 5

- (Exam Topic 1)
What are the two key places to locate NPSP release information? Choose 2 answers

Power of Us Hub

trust.salesforce.com

Partner Success Community

GitHub Cumulus Releases

Question 6

- (Exam Topic 1)
A nonprofit organization recently completed a migration to a NPSP Salesforce org. The consultant wants to ensure that all the migrated Accounts use the same account model. What action should the consultant take?

Run the NPSP Health Check Tool

Run the Salesforce Optimizer

Run the Data Quality Analysis Dashboard

Run the Lightning Readiness Assessment

Question 7

- (Exam Topic 1)
Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers

Vision

In Milestones

Objectives

Metrics

Virtues

Question 8

- (Exam Topic 2)
A nonprofit using NPSP manages scholarship funds for students. A donor indicates they want to split their gift between two scholarship funds.
Which solution should the consultant recommend to meet the requirement?

GAU Allocations

Automated Soft Credits

Partial Soft Credit

Campaign Hierarchy

Question 9

- (Exam Topic 2)
A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.
How should the consultant configure Salesforce to meet the requirement?

Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.

Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.

Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.

Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.

Question 10

- (Exam Topic 2)
A nonprofit uses Salesforce for fundraising and managing its educational programs. Its membership data is stored in a proprietary membership management system. The nonprofit wants real-time insights into whether its donors are members, their renewal dates, and other related data points. The membership data only needs to be viewed.
What should a consultant recommend to meet the requirement?

Utilize Salesforce Connect to store this information in External Objects.

Utilize Big Objects to store this information in Custom Objects.

Utilize Salesforce Connect to store this information in Custom Objects.

Utilize Big Objects to store this information in External Objects.

Question 11

- (Exam Topic 2)
A nonprofit wants its supporters to send advocacy messages to elected officials and then record which supporters sent the messages.
Which two solutions should the consultant recommend to meet the requirement? Choose 2 answers

Organize advocacy messages into Campaigns and add the Contacts who take action as Campaign Members.

Configure Marketing Cloud to send advocacy messages from the supporters.

Use an online advocacy platform from the AppExchange that syncs to Salesforce.

Set a new NPSP Engagement Level on a Contact every time a Contact sends an advocacy message.

Question 12

- (Exam Topic 1)
A nonprofit organization needs to frequently import membership renewal data and daily donation data and needs a different configuration for each.
Which tool should the consultant recommend?

Salesforce Import Wizard

NPSP Data Importer

Salesforce Data Loader

NPSP Data Import Batch

Question 13

- (Exam Topic 2)
A nonprofit wants a report of all memberships that will expire in exactly 30 days. How should a consultant filter a report on Membership End Date?

Membership End Date is equal to NEXT 30 DAYS.

Membership End Date is equal to or less than NEXT 30 DAYS.

Membership End Date is equal to or greater than NEXT 30 DAYS.

Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS.

Question 14

- (Exam Topic 2)
A consultant needs to load a large volume of data for a nonprofit.
Which two steps should the consultant take before the data loads to speed up the process? Choose 2 answers

Add record owners to Role Hierarchy.

Defer Sharing Rule Calculation.

Disable related Apex classes in TDTM.

Recalculate Sharing Rules.

Question 15

- (Exam Topic 2)
A nonprofit receives grants so it can offer scholarships to students who attend the nonprofit*s community training programs.

NPSP to track the grants the nonprofit receives; Gift Entry to track the scholarships the nonprofit offers; Education Data Architecture to track the training programs.

Program Management Module to track the grants the nonprofit receives; Outbound Funds Module to track the scholarships the nonprofit offers; Education Data Architecture to track the training programs.

Outbound Funds to track the grants the nonprofit receives; NPSP to track the scholarships the nonprofit offers; Education Data Architecture to track the training programs

NPSP to track the grants the nonprofit receives; Outbound Funds Module to track scholarships the nonprofit offers; Program Management Module to track the training programs

Question 16

- (Exam Topic 1)
An international nonprofit organization works across six different countries in Europe and Africa. The organization relies heavily on volunteers in each country to support its work and wants volunteers to be able to sign up for volunteer jobs on its website.
What is a consideration when setting up Volunteers for Salesforce given this context?

Set up a different Site in Volunteers for Salesforce for each country and set the time zone for the Site to the local time zone so all events will appear as the correct time for the time zone.

Add text to the Volunteers for Salesforce website informing all volunteers that all time for volunteer jobs and shifts is shown in the time zone of the headquarters and they need to convert the time to their local time zone.

Remove the Start Time and End Time fields from the website template and put the times in the description in the local time zone.

Set the Volunteer Job's Website Time Zone field value to the time zone in which the job will take place when creating Volunteer Jobs.

Question 17

- (Exam Topic 2)
A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom "Gender" field?

Affiliation

Relationship

Contact

Account

Question 18

- (Exam Topic 1)
A nonprofit organization needs to import a list of donations made at a recent gala. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?

Opportunity, Campaign, Contact, Address, Account

Account, Address, Contact, Campaign, Opportunity

Contact, Opportunity, Account, Address, Campaign

Lead, Account, Address, Campaign, Opportunity

Question 19

- (Exam Topic 2)
A nonprofit plans to use the Program Management Module (PMM) to manage Its service delivery. Case managers must be able to create and edit service delivery records.
How can the consultant change the configuration to meet this requirement?

Permission Sets

Sharing Rules

License Type

Role Hierarchy

Question 20

- (Exam Topic 2)
A nonprofit wants to use Customizable Rollups in its NPSP org. What should the consultant advise1?

After Customizable Rollups are enabled, it is irreversible.

Advanced Currency Management is unsupported by Customizable Rollups.

Existing User Defined Rollups need to be re-created as Customizable Rollups.

Customizable Rollups can only be used in orgs using the Household Account model.

Question 21

- (Exam Topic 1)
An international nonprofit organization added a translated relationship picklist value, however the reciprocal relationship record is not displaying correctly.
What is the cause of this error?

The system administrator did not enable the Translation Workbench.

The language is not supported in NPSP.

The current user does not have the correct locale.

The system administrator did not add the reciprocal relationship value in the NPSP Settings tab.

Question 22

- (Exam Topic 1)
How can a gift officer determine if an acknowledgment letter was sent for a donation?

Check the Status picklist value on the Task object.

Check if the Campaign Member status is set to "Acknowledged".

Check the Acknowledgement Status picklist value on the Opportunity object.

Check the Acknowledgement Status picklist value on the Contact object.

Question 23

- (Exam Topic 2)
The system administrator at a nonprofit encounters a 500 server error when trying to map additional objects and fields with Advanced Mapping.
What is likely causing the error?

A user modified or deleted a mapped field.

The administrator is trying to map to an object from a managed package.

The administrator is trying to map to an unsupported field type.

The target field has a validation rule in place.

Question 24

- (Exam Topic 2)
A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?

List Emails

Salesforce Flow

Email Studio

Pardot

Question 25

- (Exam Topic 2)
A nonprofit's system admin has seen this error message multiple times:
Npsp,TDTMCContact:execution of AfterUpdate caused by : System,SObjectException:Invalid field gender_c Contect (npsp)
How should the admin troubleshoot this?

Check to make sure there are no invalid values in the gender field on Contact records.

Verify that all Reciprocal Relationships are mapped to gender field values.

Check that Salutations have been mapped to gender field values.

Verify the correct field for gender is specified in Relationship settings.

Question 26

- (Exam Topic 2)
A nonprofit wants to use Salesforce technology to train and test its employees on skills related to brand messaging, creating support cases for IT, and publishing online videos.
Which solution should the consultant recommend?

Custom Help pages

Prompts for In-App Guidance

myTrailhead

Knowledge

Question 27

- (Exam Topic 1)
A donor donates $500 to a nonprofit that is matched by his employer. How are the hard credits and soft credits listed in NPSP?

The donor has a hard credit of $500 and a soft credit of $500, and the employer has a hard credit of $500

The donor has a soft credit of $500 and the employer has a hard credit of $500

The donor has a hard credit of $500, the employer has a hard credit of $500, and there are no soft credits

The donor has a hard credit of $500 and the employer has a soft credit of $500

Question 28

- (Exam Topic 2)
A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger. The nonprofit requires export of all pledges when they are booked.
Which solution should the consultant recommend?

Upgrade Accounting Subledger from Starter Edition to Growth Edition.

Set "Pledged" stage to "Committed" in Stage to State Mapping.

Set "Pledged" stage to "Finalized" m Stage to State Mapping.

Use Process Builder to create Ledger Entries on Opportunity update.

Question 29

- (Exam Topic 2)
A nonprofit wants to migrate millions of Contact records from a legacy system. Most records fail to import with the following error: "npsp.TDTM_Address: System.LimitException: Apex CPU time limit exceeded".
Which three actions could a consultant take to successfully import this data? Choose 3 answers

Enable "Simple Address Change Treated as Update' in Address Settings.

Check 'User Managed' on the Address TDTM record.

Disable all automation and load the Address object separately.

Disable 'ADDR_Addresses_TDTM' Handler in Trigger Configuration.

Reduce the batch size significantly when addresses are included.

Question 30

- (Exam Topic 2)
A nonprofit wants its staff to spend most of their time in Salesforce. but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce.
How should the consultant integrate these applications?

Implement Salesforce Canvas

Configure External Data Sources

Configure External Objects

Implement Distributed Marketing

Question 31

- (Exam Topic 1)
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?

Create a picklist field that will display the categories based on the Total Gifts This Year field.B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field.

Set up NPSP Levels for the categories based on Total Gifts This Year.

Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.

Question 32

- (Exam Topic 1)
A nonprofit organization is using NPSP to manage its contacts and their families. What should the consultant recommend about adding other common connections such as siblings and deceased and divorced spouses?

Add them as Relationship entries manually

Add them as Relationship record types

Add them as Affiliation entries manually

Add them as Affiliation record types

Question 33

- (Exam Topic 1)
A large non-profit organization needs to keep track of a vast network of donors in NPSP. The donors have their own complex relationships, where they may be related to many different Accounts. Which Salesforce object does Saleforce.org recommend using to address this complexity?

Relationships

Contact (associated to Multiple Accounts)

Connections

Organization Accounts

Affiliations

Question 34

- (Exam Topic 2)
A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier.
What are two factors the consultant should tell the system admin to consider? Choose 2 answers

A new standard roll-up summary field was added to an object.

A new Process Builder process was activated.

A new node tree was added to the role hierarchy.

A new customizable rollup was added in NPSP Settings.

Question 35

- (Exam Topic 1)
A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
What are two considerations? Choose 2 answers

Address verification only works with the one-to-one and individual ("Bucket") Account models.

Tracking addresses with the Address object may introduce more complexity.

Migrating all historical address information impacts system data storage.

There is a limit of three addresses per contact or organization that can be migrated into NPSP.

Question 36

- (Exam Topic 2)
A nonprofit has implemented Program Management Module to satisfy the reporting requirements of a new grant. The funder expects to see a report that segmen&s services according to location.
Which object will allow the nonprofit to satisfy the reporting requirements?

Program

Service

Program Engagement

Program Cohort

Question 37

- (Exam Topic 1)
How often are updates to the NPSP pushed to production orgs?

Three times per year

Four times per year

Once every two weeks

Once every month

Question 38

- (Exam Topic 1)
A nonprofit customer must conflict and store its clients' government-issued ID number. The consultant has set up a custom text field for the ID number. Which security solution should be used to protect this data?

Restrict visibility by removing it from the page layout and utilizing role hierarchy to prevent users from accessing that field except for the staff who need to interact with the government ID data

Encrypt the government ID field with Classic Encryption for Custom Fields and grant View EncryptedData permission only to those users who have to interact with the data

Turn on two-factor authentication for the staff members who need to collect and use the government ID number field data

Set the org wide default on Contacts to Private so only the user who owns the Contact records can access it.

Question 39

- (Exam Topic 2)
A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.
What are two ways the consultant can meet the requirement? Choose 2 answers

Collect contact information during job sign up via Job Listings.

Attach emails from volunteers with their information to Contact records.

Set up a Personalized Volunteer Page on the nonprofit's website.

Add the Volunteer Sign Up form to the nonprofit's website.

Question 40

- (Exam Topic 1)
A nonprofit organization has engaged a consultant to implement NPSP and has a large membership program it wants to manage in Salesforce. Which two things does the consultant need to set up to ensure that the membership rollups in NPSP will work properly?

Ensure there is a custom field created for Membership Amount and selected for membership rollups

Check that the membership record type is selected for membership rollups.

Ensure there is an Opportunity record type set up for memberships

Check that the grace period is set up for memberships.

Question 41

- (Exam Topic 2)
A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe.
Which two storage considerations should the consultant take into account before recommending an email platform?
Choose 2 answers

Campaign Member records use less storage space than custom object records.

Email subscribers' activities can be retained for a certain length of time.

Unsubscribed Leads should be deleted from Salesforce immediately.

Subscribers must be synced as Leads and Campaign Members In NPSP.

Question 42

- (Exam Topic 1)
A nonprofit organization uses Customizable Rollups and has a large volume of Recurring Donation Allocations for a specific fund. The system administrator notices a scheduled skew job, but does not remember scheduling it. What should the consultant advise the system administrator to do?

View the Setup Audit Trail

Keep the job

Run a debug log

Delete the job

Question 43

- (Exam Topic 2)
A nonprofit has hired a consultant to help implement a Salesforce marketing automation solution. Which question should a consultant ask the nonprofit first?

How is marketing data maintained and is it currently clean and accurate?

Will departments be sharing the same marketing data?

What are the overall marketing objectives and strategy?

How much visibility does the nonprofit need into the lifecycle of its marketing leads?

Question 44

- (Exam Topic 2)
Which Salesforce resource should an admin use to search for nonprofit user groups in a particular region or state?

AppExchange

Trailhead

Trailblazer Community

Salesforce Help

Question 45

- (Exam Topic 2)
A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab. Which two issues are the likely cause of the problem?
Choose 2 answers

A unique external Id was kept from the non-master contact.

The contacts must be in the same household to merge.

The user needs to have delete access to the contacts being merged.

The NPSP Duplicate Rule was set to Warn instead of auto-merge.

Question 46

- (Exam Topic 1)
The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount
awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?

Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.

Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.

Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.

Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.

Question 47

- (Exam Topic 2)
A nonprofit using NPSP wants to track all donations that go to a designated fund. How should a consultant meet this requirement?

Create an Opportunity record type called "Funds".

Create a General Accounting Unit record for the designated fund.

Create a custom object to track fund accounts.

Create a GAU Allocation record for the designated fund.

Question 48

- (Exam Topic 2)
A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?

Create an Opportunity Contact Role for the spouse and mark it as primary.

Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.

Clone the Opportunity and set the primary contact to the spouse.

Enable Automatic Soft Credit for household members in NPSP settings.

Question 49

- (Exam Topic 2)
A nonprofit receives a check that includes donations from several donors for a specific program the nonprofit runs.
Which two features should a consultant configure to track this gift? Choose 2 answers

GAU Allocations

Recurring Donations

Partial Soft Credits

Multiple Payments

Question 50

- (Exam Topic 2)
A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

Affiliation record

Relationship record

NPSP Settings

Opportunity Settings

Question 51

- (Exam Topic 1)
A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used.
Which two data hygiene practices should a consultant recommend? Choose 2 answers

Organize reports into appropriate folders.

Create a new custom object to store legacy data.

Run Health Check.

Delete all past activities.

Question 52

- (Exam Topic 2)
A nonprofit wants to integrate its existing proprietary event management system with Salesforce. The nonprofit wants to automatically send event and attendee data from its external system and create Campaigns and Campaign Members in Salesforce on a daily basis.
What should the consultant recommend?

Use a middleware tool to integrate the external system with Salesforce.

Use NPSP Batch Data Import to schedule regular Imports from the external system.

Use Salesforce Connect to integrate the external system with Salesforce.

Use NPSP Data Importer Templates to import the necessary data.

Question 53

- (Exam Topic 2)
A multinational nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.

Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.

Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.

Change the profile for all users except the specific admin to something different than system admin.

Question 54

- (Exam Topic 2)
When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears.
What are two actions the system admin can take to resolve the error? Choose 2 answers

Select the appropriate Record ID in the Salesforce Data Import Wizard.

Select "Insert" if the admin is using the Salesforce Data Loader.

Select "Upsert" if the admin is using the Salesforce Data Loader.

Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.

Question 55

- (Exam Topic 2)
In the NPSP Data Import Template, the Account fields should contain which two types of information? Choose 2 answers

Household-related data

Contact's employer-related data

Business-related data

Contact's address-related data

Question 56

- (Exam Topic 2)
A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.
What are two metrics the nonprofit can use to measure user adoption' Choose 2 answers

Number of Opportunity records created in the last 30 days

Number of Account and Contact records created in the last 30 days

Percentage of staff logging in on a weekly basis

Percentage of Leads converted on a weekly basis

Question 57

- (Exam Topic 2)
A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job.
Which action should the consultant take to resolve the issue?

Schedule that job to run more frequently.

Decrease the batch size for that job.

Reschedule that nightly job.

Increase the batch size for that job.

Question 58

- (Exam Topic 1)
A local community center provides health care services to eligible local residents. Staff currently triage patients through of a series of qualifying questions that drive additional qualification questions. The center wants to extend triage capabilities to its volunteers to determine whether residents qualify for services. Service decisions need to be made immediately while the patient is interacting with the staff or volunteer.
Which solution should the consultant recommend?

Use Case records, Validation Rules and Process Builder to post case details to the central volunteer Chatter Group so all volunteers can collaborate on eligible services.

Create a Flow to guide volunteers on triage screens, capture accurate data and generate a services decision.

Use a Standard Lightning Component to displaying custom fields from several objects and generate a services decision.

Use a Workflow Rule with Field Updates and Case Assignment Rules to triage and assign the case tothe proper services queue.

Question 59

- (Exam Topic 1)
A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

The Individual account model is a legacy account model and is no longer recommended.

Once the Individual model is enabled, it cannot be changed.

The Account name is identical to the Contact name.

There is a risk of account data skew with the Individual account model and the large volume of contacts.

Question 60

- (Exam Topic 2)
A nonprofit has purchased Accounting Subledger. Donations are imported from many sources and updated by staff frequently. The nonprofit wants to configure Accounting Subledger so only the appropriate records are created and available to be exported to finance.
How should the consultant configure Ledger Entries to limit the records exported to finance?

Configure report to filter by stage.

Configure a Sales Process.

Configure Path on Opportune

Configure Stage to State Mapping.

Question 61

- (Exam Topic 2)
A member of the donation processing team wants to set up different batch data input configurations for different donation types.
Which feature should the consultant recommend to make processing different donation batches consistent?

Gift Entry Templates

Advanced Mapping

Data Import Wizard

Engagement Plan Templates

Question 62

- (Exam Topic 2)
A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign.
Which feature should the consultant configure to record the donor's campaign response?

Custonwable Rollups

Automatic Campaign Member Management

Sales Process

Customizable Campaign Influence

Question 63

- (Exam Topic 1)
Which two actions should a consultant take before importing a large volume of data into an NPSP org?

Check the code coverage of the target org

Disable certain Apex classes manually in production

Check if the data is clean, structured, and in its final format

Disable certain Apex classes using TDTM

Question 64

- (Exam Topic 2)
A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation.
What should the consultant do to meet the requirement?

Create a support case to change the label.

Activate English (UK) In Language Settings.

Override the default English labels in Translation Workbench.

Reword the field label in Setup.

Question 65

- (Exam Topic 2)
A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system's 150 donation appeal source codes as historical data.
What should the consultant recommend?

Create a custom object "Legacy Source Code" and map a lookup field on Contacts and Opportunities when importing donations.

Create a custom text field "Legacy Source Code" on Contact and Opportunity to store the legacy system's source codes.

Insert a Campaign for each Legacy Source code and, when importing Contacts and Opportunities, relate them to the Campaign.

Add each legacy source code to the Lead Source picklist and set the code when inserting Contacts and Opportunities.

Question 66

- (Exam Topic 1)
A nonprofit organization wants a cost-effective solution to generate and send donation acknowledgements automatically to donors via email. Which Salesforce solution should the consultant recommend?

Nonprofit Success Pack

Commerce Cloud

Pardot

Marketing Cloud

Question 67

- (Exam Topic 2)
The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor.
Which report type does the system admin need to use to create the requested report?

Contacts with Relationships

Opportunities with Contact Roles

Opportunities with Partial Soft Credits and Contacts

Accounts with Contact Roles and Household

Question 68

- (Exam Topic 2)

A Salesforce admin changes an Engagement Plan Template as requested by the development tea

The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign.Why is the development manager unable to see the Template changes?

The development manager requires additional permissions for the new Engagement Plan Template changes.

Changes to Engagement Plan Templates only affect new Engagement Plans.

Engagement Plan Template changes need to propagate through the platform.

Engagement Plan Template changes must be accepted by the user on the Template detail record first.

Question 69

- (Exam Topic 2)
A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management.
What are three reasons the consultant can share to emphasize the value and importance of governance? Choose 3 answers

Cost savings

Compliance

Security

Technical Interoperability

Delivery Speed

Question 70

- (Exam Topic 2)
The system administrator at a nonprofit wants to use Advanced Mapping for regular data imports of constituent and donation data.
What is an important consideration of Advanced Mapping?

The target fields can only be text, currency, number, date or address fields.

The target objects must be NPSP objects.

The target objects must directly relate to Accounts, Contacts, or Opportunities.

Checkbox fields are unavailable to map to as target fields.

Question 71

- (Exam Topic 2)
A nonprofit admin notices that case managers are failing to gather required information when qualifying new beneficiaries for its programs.
Which Salesforce automation tool should the nonprofit use to collect the correct data?

Workflow

Approval Process

Process Builder

Salesforce Flow

Question 72

- (Exam Topic 1)
A nonprofit has been keeping track of donors' employers in a spreadsheet. The nonprofit has hired a consultant to upload data to the NPSP Affiliations object. What is the correct order for uploading the donors' employment information?

Upsert Contact records, export Contact ID, upsert Organization Accounts for employer with Organization Account ID in the "Primary Affiliation" field

Insert Organization Accounts for the employer, insert Contact records for the donor, insert Affiliation records for the employment information

Insert Affiliation records, export Contact records, export Account records, upsert Contact records

Upsert Organization Accounts, export Organization Account ID, upsert Contact record with Organization Account ID in the "Primary Affiliation" field

Question 73

- (Exam Topic 1)
A development associate using NPSP wants to add the Check/Reference Number on a report but does not see that field in the Report Builder. What should the consultant advise?

Check if the report type includes Opportunities.

Check if the report type includes Payments

Check a custom field, "Check/Reference Number" on Opportunity

Check a custom field, "Check/Reference Number" on Payments

Question 74

- (Exam Topic 1)
Which function of the application development lifecycle does establishing a Center of Excellence address?

Documentation

Data management

Deployment

Testing

Governance

Question 75

- (Exam Topic 1)
The executive director at a nonprofit needs to understand the overall summary of individuals engaged with the organization across multiple channels, including donations, volunteer shifts, and event attendance. What can the consultant deliver to help them achieve this summary by channel?

Create a Role Hierarchy to summarize the number of Opportunity records associated with each user, and the Campaign Memberships associated with the Primary Contact on the Opportunity by channel.

Create an Account Hierarchy to see the number of people related to each household, and their associated Contact records with Campaign Memberships and Opportunities by channel.

Create a User Hierarchy to report by user with the Opportunity, Contact, and Campaign records owned representing donation, volunteer, and event channels and their Campaign Memberships.

Create a Campaign Hierarchy to see the number of people associated with each donation, shift, and event, by channel with Campaign Memberships.

Question 76

- (Exam Topic 2)
A consultant is setting up several integrations for a nonprofit.
What strategy could the consultant implement to help prevent interruptions between the integration and Salesforce?

Create a user account solely for integrations.

Create the integration using the SOAP API with My Domain enabled.

Use the System Admin's user account for integrations.

Use the REST API with the REST Explorer to set up the integration.

Question 77

- (Exam Topic 2)
A nonprofit is getting ready to go live with its Nonprofit Cloud implementation.
Which two sandbox configuration options can the consultant create to ensure effective user acceptance testing and training? Choose 2 answers

Partial Data Sandbox

Developer Sandbox

Developer Pro Sandbox

Full Data Sandbox

Question 78

- (Exam Topic 2)
A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments. Which two initial steps should a consultant discuss with the nonprofit?
Choose 2 answers

Form a powerful guiding coalition.

Summarize final technology implementation steps.

Deploy features to meet departmental requirements.

Establish a sense of urgency.

Question 79

- (Exam Topic 2)
A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

Select the Do Not Email, Do Not Contact, and Email Opt Out fields

Delete the Contact record

Select the Deceased field

Delete the values in the phone and email fields

Question 80

- (Exam Topic 1)
A nonprofit organization wants to use a multi-channel marketing tool for its email, social, and text messaging engagement. Which solution should the consultant recommend?

Marketing Cloud

Pardot

Community Cloud

Service Cloud

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Total 270 questions Full Exam Access