23 June, 2023

A Review Of Vivid CSCP Practice

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Total 399 questions Full Exam Access

Question 1

- (Topic 3)
An operations manager wants to measure variability in the delivery time of insurance policies to clients. Which of the following quality tools most appropriately would show the level of variability?

Pareto chart

Histogram

Scatterplot

Check sheet

Question 2

- (Topic 3)
Implementation of supplier relationship management is most successful when a company emphasizes which of the following two factors?

Cost reduction and product design

Quality and partnerships

Technology and productivity

Capital investments and global expansion

Question 3

- (Topic 1)
Compared to mass-media marketing, customer relationship management has the advantage of allowing the organization to:

compete for customers based on service.

reach a larger number of potential customers.

reduce inventory to improve cash flow.

focus on attracting new customers.

Question 4

- (Topic 3)
When profit impact is high and supply risk is low for an item, which of the following procurement strategies is most likely to be effective and successful?

Leveraging purchasing power

Forming a long-term partnership

Automating the procurement process

Ensuring continuous supply

Question 5

- (Topic 2)
A product design that can be produced to requirements even when conditions in the production process are unfavorable typically is known as what type of design?

Universal

Computer-aided

Modular

Robust

Question 6

- (Topic 3)
Effective sales and operation planning (S&OP) is most likely to result in which of the following benefits?

Better customer service

Better product quality

Lower product cost

Lower work-in-process (WIP) inventory

Question 7

- (Topic 3)
A firm has increased finished-goods inventories for several products to compensate for increased variability in demand. The firm analyzed shipment data and determined that the variability was due to a few customers placing large orders for single shipments to obtain discounts. Which of the following actions is the firm most likely to take to maintain sales and reduce variability in demand?

Reducing discounts for large orders

Encouraging high-volume customers to place blanket orders

Implementing extrinsic forecasting methods

Increasing the level of safety stock on high-volume products

Question 8

- (Topic 3)
Some firms that have licensed other companies to manufacture their products run the risk of:

losing market share.

the other companies becoming competitors.

the products becoming a commodity.

the products being overpriced.

Question 9

- (Topic 3)
A company may reduce its amount of safety stock by:

substituting information for inventory.

increasing the number of retailers.

increasing the number of producers.

changing to a push system.

Question 10

- (Topic 2)
Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?

Direct shipment from plant to customers

Shipment from a central distribution warehouse

Shipment through a multi-echelon distribution network

Outsourcing the distribution function

Question 11

- (Topic 1)
A firm has identified groups of customers based on specific characteristics the customers desire from products and services the firm can provide. Characteristics include lead times, pricing tiers, and service levels. The firm is engaged in which of the following activities?

Customer differentiation

Order winner segregation

Market segmentation

Channel definition

Question 12

- (Topic 3)
A company discovers that several high-volume customers have very erratic ordering patterns. Which of the following actions is most likely to reduce variability?

Checking the demand status multiple times daily

Establishing Internet-enabled collaborative relationships

Implementing electronic data interchange transactions

Increasing safety-stock levels for items these customers order

Question 13

- (Topic 3)
A supply chain visibility application helps an organization by:

planning raw material requirements.

removing outliers from independent demand forecasts.

providing flexibility in customer delivery locations.

providing comprehensive information from any point of contact.

Question 14

- (Topic 3)
When multiple warehouses are combined into one centralized warehouse, the requirement for safety stock is reduced because:

there is less in-transit inventory.

the total variability of demand is reduced.

average cycle stock is reduced.

safety stock becomes available-to-promise.

Question 15

- (Topic 3)
Which of the following statements indicates an attribute of international commercial terms (Incoterms)?

They are required contract terms for international trade.

Each term implies the responsibilities of the buyer and seller.

Discounts and surcharges are identified by the terms.

The terms are reviewed annually by the International Chamber of Commerce.

Question 16

- (Topic 1)
A return material authorization (RMA) policy is used in reverse logistics to:

physically transport returned items by using an efficient transportation mode.

minimize the number of returned items by involving product design and demand forecasting.

reduce the cost of returned items by refusing to accept items that should not be returned.

reclaim substantial value from returned items by recycling.

Question 17

- (Topic 3)
Which of the following constituents typically must provide information first to effectively improve supply chain design?

Supplier

Distribution system

Manufacturing

Customer

Question 18

- (Topic 3)
A company has revenues of $100,000, which includes 10% supply chain expense and 80% other expenses. Which of the following actions will result in the largest increase in gross profit?

Increase sales by 25%.

Increase sales by 10% and reduce supply chain expense to 8%.

Increase sales by 15% and reduce supply chain expense to 9%.

Reduce supply chain expense to 5%.

Question 19

- (Topic 2)
Which of the following actions is most likely to increase total supply chain risk?

Standardizing components used in a product family

Expanding operations to multiple locations

Consolidating manufacturing locations

Reducing the supplier base for commodity-type components

Question 20

- (Topic 3)
In the supplier rationalization step of the supplier relationship management process, the supplier base is treated like:

a rival competitor in a tight market.

an extension of the enterprise.

a subcontractor with the lowest bid.

an end customer with 50% of the demand.

Question 21

- (Topic 3)
Which of the following measures typically would be considered an aspect of the environmental impact of a supply chain?

Amount of funds invested in infrastructure improvements

Hours of employee education about environmental stewardship

Weight and volume of packaging materials used

Total number of people making a living wage

Question 22

- (Topic 3)
Which of the following activities is forbidden in a foreign trade zone?

Remarking or repackaging imports to avoid fines

Breaking up large shipments to reduce import duties

Reexporting goods without paying duties

Conducting retail trade

Question 23

- (Topic 3)
A master production schedule serves a company best by functioning as a:

dispatch list.

forecast system buffer.

priority planning tool.

supplier scheduling system.

Question 24

- (Topic 3)
Which of the following types of raw materials would be most appropriate to source via an Internet-based trading exchange?

Expensive material that is critical to the finished good

Expensive material for which there are several substitutes

Inexpensive material that is critical to the finished good

Inexpensive material for which there are many sources

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Total 399 questions Full Exam Access