05 October, 2022
The Secret Of Salesforce Sharing-and-Visibility-Designer Study Guide
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Question 1
Universal Health is planning to store patient notes in Salesforce. Patient notes consist of long text notes taken by a use to document phone calls with a patient.
A date audit has identified that these notes can contain Personally Identifiable Information (PII) and Personal Health Information (PHI). The regulatory requirements state that this data must be encrypted at rest as well as in transit.
What should the Architect do in order to make sure Universal Health stays compliant?
A date audit has identified that these notes can contain Personally Identifiable Information (PII) and Personal Health Information (PHI). The regulatory requirements state that this data must be encrypted at rest as well as in transit.
What should the Architect do in order to make sure Universal Health stays compliant?
Question 2
At Universal Containers, Accounts and Contracts are normally visible to all employees, and Proposals center owner and managers. However, some Proposals are considered confidential and are managed by a Strategic should not be visible to anyone in the Sales group other than owner and the strategic team.
How should the architect design for this requirement?
How should the architect design for this requirement?
Question 3
Which two options are available to share a Report or Dashboard folder with other users in the Organization? Choose 2 answers
Question 4
Universal Containers has successfully implemented a large Service Cloud rollout for their national call center 3 months ago. One of their largest customer accounts, United Automotive, has over 15,000 open cases. Agents are now having trouble opening new cases for United Automotive. When they try to create a case, the following Error messages appear for them UNABLE_TO_LOCK_ROW They notice that this only occurs for the United Automotive account. If they try to save the case again it will usually work, but the problem seems to be happening more and more often. What option should the Architect recommend?
Question 5
What is the best practice for testing sharing and visibility changes?
Question 6
Universal Containers (UC) has a custom Apex class that enforces a business process and updates opportunities. UC has noticed that fields with field level security permission of read only on certain users' profiles are being updated by this class.
How should the architect fix this problem?
How should the architect fix this problem?
Question 7
Universal Containers uses the Case object to track service tickets. They have implemented Case teams to allow multiple support representatives to manage the Cases. Which two "Filter by owner" options would the user see while creating a list view on the Case object? Choose 2 answers
Question 8
What should a Salesforce architect recommend to make sure that users that gained access to a custom of sharing do not lose access to it when its owner is changed?
Question 9
Universal Containers wants to create a way to store sensitive Invoice Data in Salesforce. A User who owns an Account should not see every Invoice, but only invoices that they or their subordinates own. Which two features should be considered during this solution implementation?
Choose 2 answers.
Choose 2 answers.
Question 10
Universal Containers has enabled External Default Sharing and wants to allow for external users to have the External Sharing Default set to Public Read-Only for a custom object. Which two options are valid Internal Default sharing settings for the custom object?
Question 11
Universal Containers would like to create a custom team solution that can be used on a custom Loan object. The following requirements must be met:
The Loan custom object should be set to Private in the Org-Wide Defaults.
Any user added to the Custom Team object should have Read Only access to the corresponding Loan record. If the Custom Team record is marked as "Primary" then the corresponding user should have Read/Edit access to the corresponding Loan record.
Which two methods will allow the Architect to meet the requirements? Choose 2 answers.
The Loan custom object should be set to Private in the Org-Wide Defaults.
Any user added to the Custom Team object should have Read Only access to the corresponding Loan record. If the Custom Team record is marked as "Primary" then the corresponding user should have Read/Edit access to the corresponding Loan record.
Which two methods will allow the Architect to meet the requirements? Choose 2 answers.
Question 12
Universal Containers (UC) has implemented Customer Community with customer community plus licenses for their distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor.
Which feature only supports these requirements?
Which feature only supports these requirements?
Question 13
Universal Containers (UC) has Affiliates who sell containers in countries’ where UC does not have a local office Community to manage the sales cycle. One of their affiliates has exponentially grown in the last years and .. with the following structure:
Sales VP ..> Direct of Sales .. > Sales Manager ..> Sales Reps
UC would like to have the ability to open up access to the sales opportunities according to the above structure. What is the main problem a Salesforce Architect will face to provide a solution?
Sales VP ..> Direct of Sales .. > Sales Manager ..> Sales Reps
UC would like to have the ability to open up access to the sales opportunities according to the above structure. What is the main problem a Salesforce Architect will face to provide a solution?
Question 14
What advanced tool can Salesforce enable for Large-scale role hierarchy realignments?
Question 15
Universal Containers has a global 24x7 Salesforce.com implementation that supports Sales, Services, Order Management, and various other parts of their business. They have a nested territory hierarchy, 10,000 sales users, and 20,000 support agents. Territory changes happen daily. The demand for new applications and changes to the platform is high and they follow an agile development methodology and deliver new releases every two weeks on the platform. What Salesforce.com feature would help the system recover from a maintenance restart on Salesforce.com servers?
Question 16
When you make changes to roles and groups Salesforce locks the entire group membership table, which makes it impossible to process group changes in multiple threads to increase throughput on updates.